We are certain you'll be happy with your Rockstead knife. All knives carry a
one(1)-day inspection period from delivery date.
If that rare occasion arises where you feel you must return a knife, you must first e-mail within the one day
inspection period to receive return instructions before returning any merchandise.
Any returned Rockstead knife must be in the same condition as it was shipped and
must be received by us
within ten (10) days of the date we provide you with return instructions. We require that your return include full
insurance, adequate packaging and signature confirmation. Return shipping costs are the responsibility of the
We reserve the right to refuse service without prior notice if you violate or abuse our policies and procedures.
If package get lost, stolen, or seized by customs, we are not accountable, and cannot give a refund.