We are happy to assist with questions about Rockstead knives, product availability, orders, international shipping, product registration, and factory service. Please complete the contact form below. For questions about an existing order, include your order number. For registration or service enquiries, please include the knife model and serial number.
Warranty & Service
Frequently Asked Questions
Address: Tokyo, Chuo-ku, Hatchobori 1-13-10
Business Hours
Monday–Friday: 10:00–18:00 Japan Standard Time
Closed on Saturdays, Sundays, and Japanese national holidays.
Rockstead Shop operates online. Our office is not open for walk-in retail visits.
For additional information, please see:
Shipping & PaymentWarranty & Service
Frequently Asked Questions
Address: Tokyo, Chuo-ku, Hatchobori 1-13-10
Tel: 03-3523-5732
E-mail: contact@rocksteadshop.jp
